Suggested Resolution - (To resolve this error code, make sure the device is attached to the computer correctly. This message can vary greatly because the text for this message can come from the driver). Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up.Īfter going through the error code 10 - (The device cannot start (for example, it is missing or is not working properly). Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. In the meantime, let's try these steps here: Have you tried to run a test on the computer?
Have you tried to update the drivers either using Windows update or using HP Support Assistant? Have you tried to check if other devices work on the same USB port? To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. Hi for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips!Īs I understand you are having issues with the keyboard not working on your notebook after the recent Windows 10 installation.
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